Frequently asked questions

Frequently asked questions2017-10-11T16:43:38+01:00
How much does a Stairlift cost?2017-10-19T12:56:03+01:00

All products are tailored to your specific needs and therefore, prices vary. They can change depending on the specific stair dimensions, the chosen stairlift model and any additional extras that you choose. Please book a free, no-obligation assessment with one of our trained sales consultants to obtain a personal written quotation. Example costs

How much does a Stairlift cost to run?2017-10-11T15:38:18+01:00

The modern stairlift is very economical, the stairlift is powered by safe sealed rechargeable batteries, mains power is only used to recharge the batteries when a charge is needed, at very low power consumption. Technical information

Can I buy a reconditioned Stairlift?2017-10-11T15:38:49+01:00

We can offer reconditioned stairlifts for both straight and curved stairs. For straight stairs we offer reconditioned rails as well, but on curved, as they are tailor made, the rails would be new. Find out more

Can I rent a Stairlift?2017-10-12T19:24:22+01:00

Yes. Renting a stairlift is a good way of accommodating different financial circumstances or if you are looking for a short term solution. Rental schemes allows you to enjoy the benefits of a stairlift, whilst paying one month at a time.

How long does it take to install a stairlift?2017-10-11T15:40:01+01:00

The complexity of your stairlift will determine how long it takes to install. For example, a straight stairlift with a small number of steps will take less time to install than a curved stairlift with a number of bends and lots of steps.

Most stairlifts however take between 2 to 4 hours to install. Read more

Will I still be able to use the stairs as normal?2017-10-12T19:23:13+01:00

Yes, many brands have seats, arms and footrests that all fold away, so your stairs can still be used as normal.

How easy is the lift to use?2017-10-12T19:25:45+01:00

By simply pressing the paddle switch (located on the arm of the chair) in the direction of travel you move off steadily and smoothly. The control on stairlifts are also ideally suited to those with arthritis or visual impairments.

How noisy is the lift?2017-09-11T09:53:56+01:00

The motor is quiet enough so you can use it day and night without disturbing others.

What happens if the lift has been left upstairs, and I’m downstairs?2017-10-12T19:21:48+01:00

This is a common occurrence when two or more members of a household use the stair lift. Most stairlifts are supplied as standard with 2 remote controls, so you can leave one upstairs and one downstairs. By simply pressing the remote control, the lift will be brought to wherever you need it.

What happens if I leave my stairlift off charge?2017-09-11T09:53:07+01:00

Audible and visual signals will alert you that your lift is not on a charge point. The power supply to the stairlift should remain switched on at all times. If the stairlift batteries are allowed to go completely flat they may need to be replaced.

What happens if my stairlift breaks down?2017-10-12T19:27:05+01:00

Most stairlifts come with a 12 month comprehensive warranty for all parts and labour. In the unlikely event of a breakdown, our support teams are usually available 24 hours per day, 365 day per year.

What happens if there is a power cut?2017-09-11T09:50:10+01:00

There’s no need to worry. Your stairlift is operated by two 12V DC batteries, these re-charge when your stairlift is left on a charge point. This means your stairlift will continue to work for a limited number of trips if the power supply is interrupted.

Replacing Stair Carpets2017-09-10T11:11:28+01:00

Your stairlift can be removed and refitted to allow for a new carpet to be fitted. Many stairlift suppliers offer removal and re-installation services.

What happens if there is a power cut?2017-09-10T11:09:55+01:00

Stairlifts are operated by batteries which recharge. In the event of a power cut, your stairlift will continue to work so there is no need to worry.

Will I need to redecorate after my stairlift installation?2017-09-10T11:18:03+01:00

Your new stairlift will be fitted to your staircase, not your wall. This means there will be no damage to your walls and therefore no redecoration required.

Most installations are usually quick and easy but in some cases, there may be some modifications required such as an existing hand rail that needs removing to allow your stairlift to operate. In these cases some minor redecoration may be required.

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Did you know?

A stairlift costs for as little as
4p per hour of continuous use.
That is less than a household radio!

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