Your stairlift is designed to give you years of reliable service. As with most electrical or mechanical equipment however, it is possible that a fault may occur.

Our Stairlift providers know how important a stairlift is to you and your independent living which is why repairs are prioritised to get your lift back to full working order as quickly as possible.  Expect same day service if your stairlift is not working at all.

Your warranty information will explain the process and what you should expect. Outside of warranty periods, you may opt to take our a service agreement to maintain appropriate levels of service for your needs.


It’s important that your stairlift is serviced annually to make sure that it is safe for you to use.

Just like an annual car or boiler service, your stairlift you be check to make sure it operates safely, all the bolts are tightened and any other electrical components are operating as they should. If you have any worn parts, they should be replaced before they cause more serious breakdown.

Your stairlift provider will help you schedule your service intervals so there will usually be no need for you to remember.

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